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106 Mort St, Toowoomba, QLD 4350

How to order

You can order all your Bridal Glassware in our on-line store.

Email your order through to info@sandstreametching.com.au

Our showroom is open Mon-Fri 8:30 to 5Pm and Sat 9am to Midday.

Give us a call on 07 4659 9473

Payment Options

Visa & MasterCard either by telephone or our online store

Direct Debit - all details will be listed on the bottom of your tax invoice. Please use your Invoice number as your reference

Cheques made payable to Sandstream Etching ( your purchase will be dispatched once the cheque has cleared)

Artwork

We do not charge for general artwork setup. We will work with you to create your own unique design or choose from our library of images.

An artwork proof will be emailed prior to the glasses be etched.

There is a small artwork setup fee for photo etching.

Can we have individual guest names on our glassware?

Yes you can have individual guest names on your glasses. There is no extra charge for this service.

Gift Boxing

You can choose to have your glassware unboxed or boxed individually or as pairs.

How long will my order take

Allow 7-14 days from placement of your order. This allows for artwork proofs to be completed and emailed through for your approval. For urgent orders we can ship within 2 days.

Can I collect my order

Yes you can collect your order from our showroom during business hours.

What happens if an item is broken in transit

Breakages are extremely rare. We ask that a photo be taken and emailed through and we will send a new item immediately.

Freight

We ship Australia wide with either Australia Post or our preferred courier. Your glassware will be packed extremely well and we have had minimal breakages over the last 20 years. (The glassware will need to be signed for on delivery so keep this in mind when providing your delivery address)